Terms and Conditions - The National Television Awards

General guidelines

These vote guidelines are for votes made by premium rate telephone service (PRTS), or via the websites at www.itv.com/nta or www.nationaltvawards.com (the ‘websites’). Please note that it is not possible to vote via any other method not specified here.

Viewers can vote for their favourite nominee, from amongst a short-list of contenders (the “Short-list”) in the relevant categories, to win the 18th National Television Awards. Viewers may vote for one (1) nominee in each of the fourteen (14) categories as indicated on the official voting forms, and elsewhere as indicated.

Voting times

The vote opens at 00.01 on 8th January 2013 and is closed at noon on 23rd January 2013. Votes made or received outside of these specified times will not be counted. Voting times are liable to change and the Producer may suspend, withdraw or re-set voting at its sole discretion at any time. The Producer may at their sole discretion at any time change the rules for voting due to reasons beyond their control.

Voting restrictions

You may vote in as many categories as you wish, but within each category you are only allowed to vote for one nominee and, if you are voting via the website, only the one time per email address. If you are using PRTS then you may vote up to 6 times from the same number. This is to allow multiple members of the same household to all vote once via one landline. If you exceed the limit using PRTS you will hear a message informing you that you have already voted. You should not be charged where your PRTS phone vote call exceeds the voting limits. If you exceed the limit when voting via the website your votes will not be counted but you may still be charged where applicable.

The producer of the programme, (“the Producer),‘The 18th National Television Awards’ (the ‘programme’), their sub-contractors, subsidiary and/or agencies are committed to operating viewer voting fairly, and to preventing abuse of its systems. Hence, we reserve the right to disqualify votes if we have reasonable grounds to suspect, having regard to all circumstances and information available to us at the relevant time, that fraudulent voting has occurred, such that it is designed to excessively manipulate the outcome of the vote or otherwise.

There are two ways to vote

1. Voting via PRTS phone:

To vote for a nominee(s) by phone, you will need to call the PRTS number 0901 888 2013 and follow the instructions given.You may vote for one nominee only in each category.

Each PRTS phone vote call costs no more than 26p per minute plus no more than a 14p connection charge from BT landlines and should last no longer than 7 minutes. Calls from other networks may be higher and mobiles will be considerably more. You need to call from a touchtone phone to register your votes. The total cost will be dependent on the voter’s network and the duration of the call. Please ask permission from the bill payer before voting and please dial carefully and sensibly. There will be no refund for the cost of any vote made or for any misdialled calls.

The closing date and time to receive votes via PRTS phone is noon on Wednesday 23rd January 2012. Votes received after this date and time will not be counted.

If you are calling after the voting times have closed, you will hear a message stating that voting is now closed. You should not be charged for this call.

2. Voting via the websites:

To vote for a nominee(s), you may go to the websites and follow the instructions given there. You may vote for one nominee only in each category. Once you have made your selections (you must vote in at least one category) you must provide your name and a valid email address for your votes to count.

Once you have submitted your choices you will automatically be sent an email, which you must open then click a link within to ensure your votes count. This validates the email address you provided and you will be taken to the NTA website confirming that your votes will be counted.

If you do not click the link on the validation email (even if your email address is valid) before the close of voting your votes will not be counted. You will receive a reminder email the day before the vote closes if you have not clicked the confirmation link. If you submit an invalid email address you will not receive a verification email so your votes cannot be counted.

This system is used as a means to monitor multiple voting.

There is no charge for voting via the websites, although internet service provider’s fees may apply. You must click the link in the validation email by the closing time which is noon on 23rd January 2013. Votes submitted and attempts to validate votes after this date and time will not be counted.

Voting results

The result of the vote will be based on the total of all valid votes via all valid voting methods and received by the closing date and time. Please note that votes that have been sent but not received or not validated, by the closing date and time will not be counted.

The results of this, the Short-list stage, will be added to those of the Long-list stage from October 2012 to determine the final result for each category.

The winners of each of the categories will be announced within the programme at the ceremony, to be broadcast live on ITV1 on Wednesday 23rd January 2013. In the event of a tie, i.e. where two or more nominees receive joint highest votes, then the award will be shared between those nominees.

For one of the 14 categories, to be determined at the sole discretion of the producer of the programme, there will, in addition, be a further opportunity to vote, exclusively by phone during the live show on 23rd January 2013, and votes from this as well as from the Long and Short-List stage will be added together to determine the winner for that category only. In the event of a technical failure or other circumstance beyond the Producer’s reasonable control that affects the live phone vote, the result for that category will be based on the combined from the Long and the Short-List stages.

All voting, by all approved means, will be monitored by PromoVeritas, the independent promotional verification service.

In the event of a technical failure or other circumstance beyond the Producer’s reasonable control that affects the vote, or any other decision which the vote would have determined, the Producer will calculate the outcome of the vote having regard to all circumstances and information available to them at the relevant time.

The Producer and their sub-contractors do not accept any responsibility whatsoever for any technical failure, interruption or malfunction or any other problem with any telephone network or line, system, server, provider, software or otherwise which may result in any votes not being properly received heard, registered or recorded, or for any votes incorrectly addressed, or lost in transit or for any irregularities, industrial action, or other disruption in the postal service, and we will not be held liable in any such event.

Nothing in these guidelines restricts your statutory rights as a consumer. For more details on your statutory rights you should contact your local Trading Standards Office or Citizen's Advice Bureau.

The Prize Draw

All those who vote via the website during the first week of the Shortlist stage (8th-15th January 2013) can enter into enter a prize draw by ticking the appropriate box and providing their contact details where instructed when voting. By ticking this box you agree to receive updates via email form the NTA and NTA associates. You can unsubscribe from this service at anytime by emailing ‘unsubscribe’ to info@indigotelevision.co.uk. The prize draw closes at 23:59 on 15th January 2013. Only one entry per person. The first entry drawn at random in a draw to be conducted w/c 16th January 2013 by PromoVeritas, the independent promotional verification service, from all eligible entries will each be winner of the prize. Entries on behalf of another person are invalid and will not be considered.

The Prize

1 x pair of VIP tickets for the winner and a companion to attend the National Television Awards ceremony at London’s O2 Arena on 23rd January 2013, Red Carpet entrance together with one nights hotel accommodation (shared, with breakfast) and transport from the hotel to the venue and back.

It is the responsibility of winner to ensure that they and their companion are available to take up the prize on the relevant date as specified by the prize provider as there is no cash equivalent or alternative prize and the prize is non-transferable and non changeable. It is a requirement that either the winner or the companion must be aged 16 or over, and they may be required to provide proof of age and eligibility. The prize is subject to restrictions and to availability. The prize provider may vary any element of the prize.. For the avoidance of doubt, the prize excludes all other costs and expenses not stated above such as travel to London and meals. Other restrictions apply. The Promoter is not liable for any costs, liabilities, damages or losses or for any medical conditions aggravated or incurred in taking up the prize.

Winners will be contacted 5 days in advance of the ceremony taking place, either via the email address or the phone number they provided when entering the prize draw. The Producer and/or the prize provider will not be able to amend contact information provided once entry to the competition has been made. Reasonable efforts will be made to contact a winner. Failure to respond and/or provide an address for delivery with two weeks of first notification may result in forfeiture of the prize. If they cannot be contacted, or are unable to comply with these terms and conditions and take up the prize as specified, the Producer reserves the right to offer the prize to the next eligible entrant drawn at random.

Winners names and counties will be available from the Producer after 7th February 2013.

Queries/complaints

If you have a query about your vote or about the competition, you may register your query by email at info@indigotelevision.co.uk. You will need to give the following information: