Longlist Voting Guidelines

A. General guidelines:

There are three ways that you can vote:

  1. By Premium Rate Telephone Service
  2. Via www.nationaltvawards.com (the ‘Website’)
  3. Or by post on an official entry form.

No other voting options are allowed.

There are two stages to the voting. The first stage takes place in October 2017. Viewers can vote for their favourite contender from amongst a long-list of shows and stars (the “Longlist”) in 14 categories.

The second stage is the Shortlist, featuring up to 5 contenders with the most votes in each category from the Longlist. Voting for the Shortlist will take place in January 2018, and votes from both stages are added together to create the results that will be broadcast in the live show.

B. Voting times:

The Longlist vote opens at 00.01 BST on Tuesday 10th October 2017 and closes at 23:00 BST on Friday 27th October 2017. Votes made or received outside of these specified times will not be counted.

C. Voting restrictions:

At the Longlist, you may vote in as many categories as you wish, but within each category you are only allowed to vote for one contender and, if you are voting via the Website, only the one time per email address. If voting via the phone, then to allow multiple members of the same household to vote using the one phone number, the system will allow up to 3 calls from the same number. If this limit is exceeded, you will hear a message saying that no more votes can be accepted. You should not be charged where your PRTS phone vote call exceeds the voting limit. If you are voting by post only one vote form per person may be submitted.

The Producer of the programme (“the Producer”), ‘The 23rd National Television Awards’ (the “Programme”), their sub-contractors, subsidiary and/or agencies are committed to operating viewer voting fairly, and to preventing abuse of its systems. Hence, the Producer reserves the right to disqualify votes if the Producer or their agents have reasonable grounds to suspect, having regard to all circumstances and information available to them at the relevant time, that fraudulent voting has occurred, such that it is designed to excessively manipulate the outcome of the vote or otherwise.

D. Voting Details

(i) Voting via PRTS phone:

To vote by phone, call the premium rate phone number 0905 647 2018 and follow the instructions given to vote across any or all 14 categories, but only once in each category.

Calls cost 25p per minute plus your network access charge and should last no longer than 7 minutes. The total cost will be dependent on your network and the duration of the call.

Please ask permission from the bill payer before voting and please dial carefully. There will be no refund for the cost of any vote made or for any misdialled calls.

Phone Voting will require access to an entry form with code numbers for each contender. These forms will be published in a variety of media or can be obtained by calling 0844 646 2060 before 23:00 on Sunday 22nd October 2017 and leaving your details as requested. Calls cost 5p plus your network access charge.

The closing date and time to receive votes via PRTS phone is 23:00 on Friday 27th October 2017. Votes received after this date and time will not be counted.

If you are calling after the voting times have closed, you will hear a message stating that voting is now closed. You should not be charged for this call.

(ii) Voting via the Website:

Visit www.nationaltvawards.com and follow the instructions given there. You may vote for one contender only in each category and you must provide your name and your email address and pass through a CAPTCHA security device in order to validate your vote and ensure the integrity of the voting process and the Awards.

There is no charge for voting via the Website, although internet service provider’s fees may apply. The closing date and time to receive votes for the Longlist via the Website is 23:00 on Friday 27th October 2017. Votes received after this date and time will not be counted.

(iii) Voting by Post

To vote by post, you must fill in an official voting form which will be available via a number of publications or can be obtained by calling 0844 646 2060 before 23:00 on Sunday 22nd October 2017 and leaving your details as requested. Calls cost 5p plus your network access charge.

Completed forms should be sent with your name and address and the correct postage paid to: The NTA 2018, PO Box 16552, Birmingham, B25 9GB.

Forms that do not have a complete name and/or address or are photocopied or sent without the correct postage will not be accepted.

The Producer of the Programme, their sub-contractors, subsidiary and/or agencies accepts no responsibility for any vote forms which arrive at this address after the vote close time of 23:00 on Friday 27th October 2017. Vote forms received after this date and time will not be counted.

E. Voting results:

The result of the vote will be based on the total of all valid votes received via all valid voting methods and by the closing date and time. Please note that votes that have been sent but not received or validated by the closing date and time will not be counted.

Up to five Longlist contenders with the highest number of votes from each of the 14 categories will go forward to be included in a shortlist of nominated contenders (the “Shortlisted Nominees”). In the event that two or more contenders receive the same number of votes, the tied contenders will all be put forward for the Shortlist stage of voting in January 2018 – dates to be announced.

The results of this, the Longlist stage, will be added to those votes received at Shortlist stage to determine the final result for each category with the results announced on the live TV Awards Programme.

F. General:

In the event of a technical failure or other circumstance beyond the Producer’s reasonable control that affects the vote, or any other decision which the vote would have determined, the Producer will calculate the outcome of the vote having regard to all circumstances and information available to them at the relevant time.

The Producer and their sub-contractors do not accept any responsibility whatsoever for any technical failure, interruption or malfunction or any other problem with any telephone network or line, system, server, provider, software or otherwise which may result in any votes not being properly received heard, registered or recorded, or for any votes incorrectly addressed, or lost in transit or for any irregularities, industrial action, or other disruption in the postal service, and the Producer will not be held liable in any such event.

If you attempt to compromise the integrity or the legitimate operation of this vote by hacking or by cheating or committing fraud in any way, the Producer may seek damages from you to the fullest extent permitted by law. Further, the Producer may ban you from participating in any of the Producer’s future award show voting, so please play fairly.

Nothing in these guidelines restricts your statutory rights as a consumer. For more details on your statutory rights you should contact your local Trading Standards Office or Citizen's Advice Bureau.

These terms and conditions are governed by English Law and shall be subject to the exclusive jurisdiction of the English Courts.

If you have a query about your vote you may register your query by email at ntalonglist@indigotelevision.co.uk. You will need to give the following information:

  1. Your Name
  2. The telephone number of the phone you called from if voting by PRTS phone
  3. The time(s) you experienced problems
  4. What problems you experienced when voting
  5. If possible, your telephone network operator, e.g. BT, Cable & Wireless
  6. A contact telephone number if different from above
  7. Please confirm the number you have been dialling.

The Producer of the Programme and the Promoter of the programme is: Indigo Television Ltd, 76 Marylebone High Street, London, W1U 5JU (Registered number in England 2067726).