Shortlist Voting Guidelines
A. General guidelines:
There are two ways that you can vote at Shortlist stage:
- By Premium Rate Telephone Service (‘PRTS’)
- Via www.nationaltvawards.com (the ‘Website’)
No other voting options are allowed. Voting by post is not available for the Shortlist vote.
There are two stages to the voting. The first stage commenced in May 2023. Viewers were able to vote for their favourite contenders from amongst a long-list of shows and stars (“the Longlist”) in 16 categories. Voting closed and the results were used to create the Shortlist for the second stage (“the Shortlist”). This features the 4 or 5 nominees with the most votes in each category from the Longlist. Votes from both the Longlist and Shortlist stages are added together to create the results that will be broadcast in the live show.
B. Voting times:
The Shortlist vote opens at 00:01 BST on Tuesday 15th August 2023 and closes at 12:00 (noon) BST on Tuesday 5th September 2023.
Votes made or received outside of these specified times will not be counted.
C. Voting restrictions:
For the Shortlist stage, you may vote in as many categories as you wish, but within each category you are only allowed to vote for one nominee and, if you are voting via the Website, only the one time per email address. If you exceed the limit when voting via the Website your votes will not be counted. There is no charge for voting via the Website, although internet service provider fees may apply.
Votes via PRTS and/or the Website made from outside of the UK, Eire, the Channel Isles and Isle of Man will not be counted.
If you are voting by phone (“PRTS”), the system will allow up to 3 calls from the same number to allow multiple members of the same household to vote using the one phone number. If this limit is exceeded, you will hear a message saying that no more votes can be accepted. You should not be charged where you exceed the PRTS voting limit.
Telephone voters must obtain permission from the bill payer before voting and those under the age of 16 should obtain parental/guardian consent before voting.
The Producer of the programme (“the Producer”), ‘The 28th National Television Awards’ (“the Programme”), their sub-contractors, subsidiary and/or agencies are committed to operating viewer voting fairly, and to preventing abuse of its systems.The Producer reserves the right to disqualify votes if the Producer or their agents have reasonable grounds to suspect, having regard to all circumstances and information available to them at the relevant time, that fraudulent voting has occurred, such that it is designed to excessively manipulate the outcome of the vote or otherwise.
D. Voting Details
(i) Voting via PRTS phone:
To vote by phone, call the premium rate telephone number 0905 647 2023 and follow the instructions given to vote across any or all 16 categories, but within each category you are only allowed to vote for one nominee.
Calls cost 25p per minute plus your network access charge and should last no longer than 7 minutes. The total cost will be dependent on your network and the duration of the call.
Please ask permission from the bill payer before voting and please dial carefully. There will be no refund for the cost of any vote made or for any misdialled calls.
If you are calling after the voting has closed, you will hear a message stating that voting is now closed. You should not be charged for this call.
(ii) Voting via the Website:
Visit www.nationaltvawards.com and follow the instructions given on the website. You may vote for one nominee only in each category and you must provide your name and your email address and pass through a CAPTCHA security device in order to validate your vote and ensure the integrity of the voting process and the Awards.
There is no charge for voting via the Website, although internet service provider fees may apply.
E. Voting results:
The result of the vote will be based on the total of all valid votes received via all valid voting methods and by the closing date and time. Please note that votes that have been sent but not received or validated by the closing date and time will not be counted.
The results of this, the Shortlist stage, will be added to those votes received at Longlist stage to determine the final result for each category with the results announced on the live TV Awards Programme. In the event that two or more nominees receive joint highest votes, the award will be shared between those nominees and all such nominees will be announced as joint winners.
It is intended that the TV Awards Programme will be broadcast live on Tuesday 5th September 2023 at 8:00pm on ITV. In the event of unforeseen circumstances, the TV Awards Programme may be broadcast at an alternative time.
In the event of a technical failure or other circumstance beyond the Producer’s reasonable control that affects the vote, or any other decision which the vote would have determined, the Producer will calculate the outcome of the vote having regard to all circumstances and information available to them at the relevant time.
Incomplete or illegible votes or those submitted by macros or other automated means together with votes which do not satisfy the requirements of these Terms & Conditions in full will be disqualified and will not be counted. If it becomes apparent that you are using a computer(s) to circumvent this condition by, for example, the use of ‘script’, ‘brute force’, masking your identity by manipulating IP addresses, using identities other than your own or any other automated means in order to increase your individual vote in a way that is not consistent with these Terms and Conditions, your votes will be disqualified.
The Producer and their sub-contractors do not accept any responsibility whatsoever for any technical failure, interruption or malfunction or any other problem with any telephone network or line, system, server, provider, software or otherwise which may result in any votes not being properly received, heard, registered or recorded, or for any votes incorrectly addressed, or lost in transit or for any irregularities, industrial action, or other disruption and the Producer will not be held liable in any such event.
If you attempt to compromise the integrity or the legitimate operation of this vote by hacking or by cheating or committing fraud in any way, the Producer may seek damages from you to the fullest extent permitted by law. Further, the Producer may ban you from participating in any of the Producer’s future award show voting, so please play fairly.
Nothing in these guidelines restricts your statutory rights as a consumer. For more details on your statutory rights you should contact your local Trading Standards Office or Citizen's Advice Bureau.
If any provisions of these Terms & Conditions are judged to be invalid, illegal or unenforceable, this will not affect or impact the continuation in full force and effect the remainder of the provisions.
These terms and conditions are governed by English Law and their interpretation and application shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If you have a query about your vote you may register your query by email at email@example.com. You will need to provide the following information:
- Your full name
- The telephone number of the phone you called from if voting by PRTS phone.
- The time(s) you experienced problems.
- What problems you experienced when voting.
- If possible, your telephone network operator, e.g. BT, Virgin, EE etc.
- A contact telephone number if different from above.
- Confirm the number you have been dialling.
The Producer of the Programme and the Promoter of the programme is: Indigo Television Ltd, 76 Marylebone High Street, London, W1U 5JU (Registered number in England 2067726).
Updated 7 August 2023